Lorica Health’s Recoveries Practice allows health funds to fully outsource their recoveries activities to an experienced and skilled recoveries team. This will not only boost the return from recoveries, but also markedly reduce the resources required to capture them.

To retain the Service, participating funds simply provide a fund email address and letterhead, and access to their HIBIS account and document management systems. On an individually negotiated client-by-client basis, Lorica staff then represent the fund in all aspects of the recoveries process, from assessing the validity of an alert through to arranging recovery and repayment of the funds.

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